Stop letting big orders block your kitchen.
QuickQueue replaces static FIFO with transparent, rule-based queue re-sequencing — so dine-in, takeaway, and delivery all move at the right pace.
6
Scoring variables
Real-time
Cross-screen sync
Zero
Starvation guarantee
100%
Explainable logic
The Problem
FIFO wasn't built for multi-channel kitchens
When dine-in, takeaway, and delivery compete for the same pans, a static queue creates bottlenecks that hurt speed, quality, and customer trust.
Big orders block the line
Large delivery and takeaway batches sit ahead of quick dine-in plates, slowing service when every minute counts.
Food quality suffers
Takeaway orders prepared too early go cold or stale before the customer arrives — hurting reviews and repeat business.
Peak-hour chaos
During promotions and rush periods, customer wait times balloon to 30–60 minutes with no visibility into the cause.
Blind kitchen operations
Paper tickets and static queues offer no live tracking, performance metrics, or way to re-prioritize without chaos.
How It Works
From order to kitchen in three intelligent steps
Unlike black-box AI systems, every prioritisation decision in QuickQueue is transparent, configurable, and instantly reflected across all connected screens.
Orders arrive instantly
New orders arrive via the cashier terminal, REST API, or your own integration — dine-in, takeaway, and delivery unified in one queue.
Six variables scored
The algorithm weighs wait time, kitchen backpressure, prep time, SLA tolerance, customer ETA, and parallel cooking capacity.
Queue re-sequences live
Every connected screen — kitchen display, cashier, manager dashboard — updates instantly. No manual reconfiguration.
Features
Everything a fast-paced kitchen needs
Rule-based scheduling with the depth of an enterprise system — without the opacity of a black-box optimizer.
Six-variable dynamic scoring
Continuously balances elapsed wait time, backpressure, baseline prep time, SLA tolerances, customer ETA, and parallel capacity.
Domino-effect SLA validation
A new order is only inserted if every downstream order retains sufficient slack — protecting commitments across the queue.
Starvation prevention
No order channel is indefinitely deprioritised. Every ticket gets a fair shot at the kitchen, even during heavy delivery surges.
Auditable manual overrides
Managers and cashiers can bump priority when needed — every override requires a logged reason for accountability.
Live Kitchen Display
Role-based screens with real-time countdown timers so chefs always know what to cook next and when it is due.
QuickQueue vs FIFO analytics
Compare throughput, wait times, and SLA compliance against traditional FIFO — with telemetry you can act on.
Built For Your Team
Role-based tools for every station
Kitchen staff, cashiers, and managers each get a purpose-built interface — all synced to the same live queue.
Kitchen Staff
View the live queue, start prep, and complete orders on a purpose-built kitchen display.
Open Kitchen DisplayCashiers
Submit orders, monitor queue position, and perform priority overrides with reason logging.
Cashier Sign InRestaurant Manager
Configure algorithm parameters, review analytics, and audit override history.
Manager PortalWhy QuickQueue
No competitor combines all of this
Local FIFO systems, APAC aggregators, and international optimizers each solve part of the problem — QuickQueue brings transparent JIT scheduling, starvation prevention, and audit-ready overrides together.
Swipe horizontally to compare all columns.
| Capability | QuickQueue | Local FIFO | APAC Aggregators | International |
|---|---|---|---|---|
| Dynamic JIT re-sequencing | Included | Not included | Not included | Included |
| Transparent, rule-based logic | Included | Not included | Not included | Not included |
| Starvation prevention | Included | Not included | Not included | Not included |
| Configurable SLA parameters | Included | Not included | Partial | Partial |
| Manual override with audit trail | Included | Not included | Not included | Not included |
| Multi-channel aggregation | Included | Not included | Included | Included |
Developer Ready
An API built for fast-paced restaurant stacks
QuickQueue exposes a production-ready REST API so you can integrate queue intelligence into any POS, delivery aggregator, or custom workflow.
POST /api/v1/orders
Content-Type: application/json
{
"channel": "delivery",
"items": [{ "id": "burger-classic", "qty": 12 }],
"customerEta": "2026-06-24T19:30:00+05:30",
"slaMinutes": 25
}REST API
Submit orders, query queue state, and configure parameters programmatically.
POS integrations
Connect to SpicePOS, UberEats, PickMe, and other third-party order sources.
Commercial
Flexible pricing for every outlet
From a single gourmet restaurant to a multi-outlet chain — QuickQueue scales with Sri Lanka's growing food service industry and rising multi-channel delivery volumes.
Pilot offer
Start with a discounted pilot
LKR 6,500/month for the first 1–3 months (from 50% off Core), full feature access, converts to standard Core pricing after the trial period
Core
LKR 13,000
per outlet / month
Dine-in + takeaway sequencing, live kitchen display, and cashier tools.
- Unlimited orders, two channels
- Real-time sync across screens
- Starvation prevention & audit-logged overrides
- Standard support
Advanced
LKR 27,000
per outlet / month
Adds delivery-channel sequencing and full analytics.
- Everything in Core
- Delivery-channel scoring (UberEats, PickMe)
- QuickQueue vs FIFO analytics dashboard
- Algorithm parameter configuration
- Priority support
POS Integration
LKR 40,000
one-time, per platform
Connect QuickQueue to SpicePOS, delivery aggregators, or your existing stack.
- REST API integration & field mapping
- Lower end for your first SpicePOS build (reference implementation)
- Scales with complexity for subsequent unique platforms
Ready to replace paper tickets with intelligent scheduling?
Built for Sri Lanka's fast-growing food service industry — from gourmet restaurants to multi-channel outlets on UberEats and PickMe.